ASK Associates provides support and guidance for a wide range of Personnel Management and Human Resources issues.  Contact Andy Smyth for further information.

Recruitment and Selection
        o Job analysis and Job description
        o Job Specification
        o Procedure and Process
                 Compliance and Best Practice
                 Avoiding Discrimination
                 Obtaining the Best Candidates
                 Application Format
                 Short-listing
                 Application Scoring Matrix
                 Interview Assessment Forms
                 Question Banks
        o Interview skills and technique
                 Compliance and legislation
                 Question types
                 Dos and Don’ts
                 Preparation
                 Question Practice
                 Behavioural Interviewing
                 Competency based interviewing
        o Assessment
        o Appointment and Offers of Employment

Performance Management and Appraisals
        o General principles
                 Objectives and Benefits
        o Making a success of appraisals
        o Designing the appraisal system
                 Industrial Staff
                 Non-Industrial Staff
                 Paperwork and process
        o Overcoming problems with performance appraisal
        o Assessing potential
        o The appraisal interview
 
Human Resource management advice
        o Policy, procedure and practice